Pathology and Lab Solutions2019-05-22T09:53:03+00:00

Pathology and Lab

Improve your pathology and laboratory payment lifecycle with solutions for preauthorization, medical coding, medical billing, and accounts receivables.

Pathology and Lab Solutions

The Problem

Improving Revenue

Managing pathology and lab revenue has become a complicated business: numerous required diagnostic tests per patient, bills split between multiple payors and increasingly complex payment models. All this affects your RCM system. Your team must have a solid understanding of ICD-10 codes, billing procedures, and managing contracts with multiple payors to be successful.

Infinx helps pathology practices and clinical laboratories manage payment lifecycles by boosting collections and improving efficiency while providing quality results that are 100% error free. With solutions for prior authorization, billing, and coding, you can preserve and capture more revenue.


Infinx is the healthcare company that preserves your revenue through the entire payment lifecycle by reducing the friction that exists in your pathology and laboratory revenue cycle.

Pathology and Lab Solutions Include:


Prior authorization

Payment lifecycle for laboratories begins with prior authorization. Is there a prior authorization in place and can you get it in time to schedule your patient effectively? Without it, you can’t move forward, yet managing the complexity of payor guidelines can be overwhelming. 90% of doctors state that the process directly affects patient outcomes.

With Infinx’s Prior Authorization Software, driven by AI and certified specialists to handle exceptions, we can help you automate your prior authorizations. Our experience working with payors nationwide translates to in-depth knowledge of guidelines to get you STAT approvals in as little as 20 minutes.



The second step in the pathology and lab payment lifecycle is accurate coding. You need a team that can consistently and accurately code with minimal errors. This allows you to move directly to billing.

Infinx offers coding services to ensure your payment is handled on time with industry-leading accuracy. Our certified and trained coders and innovative technology enable a workflow that reduces errors by 50%, accelerates the billing process, and helps you capture more revenue. Our customers consistently experience less than 1% denial rate.



The third step in the pathology and lab payment lifecycle is accurate and timely billing. Your billing needs to meet payor guidelines expectations.

With services for charge entry, payment post, credit balance resolution, and contract management, Infinx provides a complete solution that meets your needs. We understand the nuances of medical specialties and can bring intelligent experience to your bottom line.


Accounts Receivables

The final step in pathology and lab payment lifecycle is capturing revenue. This is the lifeblood of any medical business and where you realize revenue in order to stay in business.

Infinx brings intelligent automation to the accounts receivables and denials management process. We use machine learning to analyze your existing accounts and forecast how much you can actually capture, what should be captured, and what should be written off. And then we put human intelligence to work to follow up to secure your revenue.


Intelligent Automation

With a seemless and scalable platform, you can intelligently automate many of your patient access and RCM processes.


A Complete Solution

We deliver a complete solution that includes both artificial intelligence and human intelligence across the payment lifecyle.


Certified and Trained

Our certified and trained coders and billers know how to deliver positive outcomes, allowing you to focus on what matters most: patient care.



We stand by our work and guarantee what we do. We believe customer satisfaction is paramount to delivering business success.


Our Results

Prior Authorizations
Denials by:

*during quality checks