With a rising self-pay population, it’s not uncommon to mark patients whose eligibility could not be determined as self-pay. Avoid marking patients as self-pay when they don’t have their details at time of scheduling by automatically searching for missing coverage details.
Help patients find benefits due to them
Once insurance is discovered, payer details, patient benefits and out-of-pocket payment estimates are displayed in the same dashboard so your staff can inform their patients and collect when required.
Reduce write-offs of uncollectible self-pay accounts
Confirming this data during patient registration results in increased reimbursements downstream because self-pay accounts can now be converted to claims that can be submitted to their insurance.
Avoid making patients unhappy with surprise bills
Patient experience, as well as employee satisfaction, also improves when you can avoid sending patients unexpected bills post-care because patient financial obligations can now be clearly disclosed prior to care.