Initiate and submit request electronically
If an authorization is required for the service, the case is electronically submitted to the appropriate payer.
If electronic submissions not possible, case is worked manually
Complex requests and submissions to payers who do not accept electronic submissions and require manual intervention can be handled by your team or assigned to our specialists for further processing.
Automated status checks & updates
Automated repeated follow-up with payers and real-time status updates are provided by our RPA bots. Real-time status updates help your staff keep patients informed and procedures get scheduled on time.
Your EMR updated
Once request is approved, the authorization approval package can be automatically sent back to your EMR and displayed in our web portal as well.