Payment Posting & Reconciliation

Remittance Data Is Fragmented.
Your Financial Workflow Doesn’t Have to Be.

Payment information arrives scattered across clearinghouses, payer portals, PDFs, checks, and patient payment channels. Every stream has a different format, missing identifiers, and varying levels of completeness. When your team has to piece this data together manually, posting slows down, exception queues grow, and cash sits unapplied.

Infinx unifies your payment and remittance data into a single, managed workflow. Providing a fully automated solution, we:

  • Standardize
    fragmented data from all paper and digital streams.
  • Reconcile
    incoming remittances directly to bank deposits.
  • Post
    payments and adjustments accurately to patient accounts.
  • Resolve
    complex exceptions like zero-pays and recoupments automatically.
  • Provide
    full visibility into every remittance, payment and correspondence item.

This ensures you can apply cash faster and prevent unresolved transactions from piling up.

  • Accelerate posting times by eliminating manual EOB interpretation and data entry.

  • Eliminate unapplied cash and suspense accounts caused by missing or lost remittances.
  • Protect your appeal windows by capturing denial and adjustment codes instantly.
  • Gain end-to-end visibility into exactly where every payment and deposit stands.
  • Recover the revenue hidden in payer correspondence (denial letters, appeal notice, medical record requests, audits, etc.)
  • Reassign teams from manual data entry and spreadsheets into high-value follow-up work

One Partner for the Complete Payment Workflow

From incoming mail and remittance processing to payment posting, exception resolution, and reconciliation, Infinx automation manages the complete workflow. Clean transactions move through automated processes, .

Medical Lockbox

Receive, sort, scan, deposit, and digitize paper checks, EOBs, patient payments, and correspondence.

Correspondence Management

Classify, index, prioritize, and route denial letters, appeals, audits, payer notices, and many others.

Remittance Processing

Convert paper EOBs into ERAs, normalize documents for 99%+ auto-postingmatch to claims, and create posting-ready payment files.

Exception Management

Resolve suspense, unapplied cash, zero-pays, recoupments, take-backs, and posting discrepancies.

Payment Posting

Post payer and patient payments, adjustments, and denials accurately in your billing system.

Reconciliation

Automatically match deposits to remittances by payer, verify account posting, and reconcile patient and non-patient funds.

One automated workflow

Every claim reconciled

Real results from happy customers

The product was easy to learn because of the outstanding training provided. I would highly recommend this service to any of my peers who need to cut expensive, manual payment entry.

Orthopedic Provider

The customer-first culture is what sets Infinx apart. They know our business, they understand healthcare, and they stay focused on our needs.

Director of System Revenue Cycle, Large Academic Health System

If the files are clean, we never even see them—they just auto-post. That’s the beauty of Infinx. Everything reconciles before it even hits our Epic system.

Director of Cash Applications and Credit Resolutions, Major Not-for-Profit Health System

A Fully Managed Workflow

Capture every payment input

Receive payment and remittance information from lockboxes, banks, clearinghouses, payer portals, scanned documents, PDFs, and patient payment channels.

Standardize and reconcile the data

Convert paper EOBs into electronic files, normalize and split ERAs, and match checks or EFTs to remittance information. Integrations across 150+ PM Systems, Financial Institutions and Clearinghouses make for seamless pulling and pushing of data.

Post clean transactions accurately
Route posting-ready files into billing systems and apply payer and patient payments, adjustments, and denial codes on time.
PLATFORM AGNOSTIC

We Work With Most Billing Systems

We work in most billing systems so that your staff can get a complete picture of your organizations accounts receivable in your system.

eClincalWorks
Infinx - Partner - athenahealth

Turn Fragmented Remittances Into
Reconciled Revenue

Stop letting manual data entry and unapplied cash stall your billing cycle. Let Infinx unify your paper and digital streams with AI-driven automation and expert billing specialists.

Case studies

How We Help Our Clients

Learn how we work with our clients to solve their payment posting challenges.

Successful Payment Posting and Reconciliation for Wound Care Group

Our client is a major wound care group with over 600 clinics across 30 states. One of their continued challenges was the inconsistent work provided by their existing outsourced partner on payment posting and reconciliation. They saw inflated suspense account posting due to failing to find missing EOBs. Payment reconciliation issues led to delays in their month-end closing and mismatched monthly revenue reporting. Incorrect denial postings resulted in inflated outstanding balances in their A/R. Learn how we helped them overcome these challenges and get to a structured payment posting and reconciliation workflow.

Nationwide Imaging Network Buttons Up Books with Credit Balance Resolution and Payment Posting Services

We successfully tackled longstanding credit balance and payment posting issues for a national radiology group with over 330 imaging centers, resulting in significant revenue cycle management improvements. By conducting thorough reviews and leveraging billing software integrations, we were able to reduce their credit balances by 63%, optimized the accounts receivable process and proactively optimize the number of FTEs working on their project. Learn how we helped them get their books in a better place.

METRICS THAT MATTER

Millions Of Transactions Processed Annually

500K+

demographics entered and audited annually

2M

charges entered annually

6M

transactions posted annually

$700M

payments posted annually

EDUCATION

Helpful Resources For Your Team

We create educational materials frequently in the form of virtual office hours, articles, white papers, webinars and podcast episodes which help our clients and peers with common patient access and revenue cycle challenges they face. If you would like us to address a specific topic, feel free to reach out to us.

WEBINAR

How Leveraging A Billing Partner Can Improve Your Revenue Cycle

ARTICLE

Understanding the Healthcare Revenue Lifecycle

WEBINAR

How To Avoid Cardiology Billing Pitfalls