EVERY PAYMENT
Log All Payments On Time
Make sure payments made by patients, commercial and government payers for care rendered get applied to the appropriate accounts in billing systems correctly. When payment posting is delayed, it’s difficult to obtain accurate accounts receivable information for your organization.
Our skilled specialists manage reimbursements that come in various forms like:
- High volume ERAs (Electronic Remittance Advisory) from payers
- Manual EOBs (Explanation of Benefits) from payers
- Payments from patients
Our teams are able to complete posting and reconciliation activities within 24 to 48 hours.
RESOLVE SWIFTLY
Manage Exceptions Quickly
Our team does not let posting queries pile up. We make sure posting exceptions gets timely handled.
- Suspense account management
- Unapplied account management
- Zero pay transactions
- Reviewing credit balance accounts while posting
- Regular tracking of credit balance transactions posted with end of day audits
- Recoupment/take backs
TRANSPARENT WORKFLOW
Get Visibility With Our Technology
Our proprietary IDCS tool provides real-time batch report status of posting and helps manage pending queries. Custom reports can be created based on your unique needs.
We also help our clients with end-of-month deadlines. We usually close EOM by the first business day of the following month. Regular audits are performed on reconciliation to avoid month-end delays.
EDUCATION
Helpful Resources For Your Team
We create educational materials frequently in the form of virtual office hours, articles, white papers, webinars and podcast episodes which help our clients and peers with common patient access and revenue cycle challenges they face. If you would like us to address a specific topic, feel free to reach out to us.
