Payment Posting

Ensure accurate and timely posting of payments and denials by skilled billing, clinical and compliance specialists.

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Log All Payments On Time

Make sure payments made by patients, commercial and government payers for care rendered get applied to the appropriate accounts in billing systems correctly. When payment posting is delayed, it’s difficult to obtain accurate accounts receivable information for your organization.

Our skilled specialists manage reimbursements that come in various forms like:

  • High volume ERAs (Electronic Remittance Advisory) from payers
  • Manual EOBs (Explanation of Benefits) from payers
  • Payments from patients

Our teams are able to complete posting and reconciliation activities within 24 to 48 hours.

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Record Each Denial With The Right Code

We record each denial with the appropriate denial/ANSI code. Denial trends are analyzed and communicated to your staff as they occur.

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Manage Exceptions Quickly

Our team does not let posting queries pile up. We make sure posting exceptions gets timely handled.

  • Suspense account management
  • Unapplied account management
  • Zero pay transactions
  • Reviewing credit balance accounts while posting
  • Regular tracking of credit balance transactions posted with end of day audits
  • Recoupment/take backs
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Get Visibility With Our Technology

Our proprietary IDCS tool provides real-time batch report status of posting and helps manage pending queries. Custom reports can be created based on your unique needs.

We also help our clients with end-of-month deadlines. We usually close EOM by the first business day of the following month. Regular audits are performed on reconciliation to avoid month-end delays.

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We Work With Most Billing Systems

We work in most billing systems so that your staff can get a complete picture of your organizations accounts receivable in your system.

Infinx - Partner - athenahealth
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Case studies

How We Help Our Clients

Learn how we work with our clients to solve their payment posting challenges.

Successful Payment Posting and Reconciliation for Wound Care Group

Our client is a major wound care group with over 600 clinics across 30 states. One of their continued challenges was the inconsistent work provided by their existing outsourced partner on payment posting and reconciliation. They saw inflated suspense account posting due to failing to find missing EOBs. Payment reconciliation issues led to delays in their month-end closing and mismatched monthly revenue reporting. Incorrect denial postings resulted in inflated outstanding balances in their A/R. Learn how we helped them overcome these challenges and get to a structured payment posting and reconciliation workflow.

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Nationwide Imaging Network Buttons Up Books with Credit Balance Resolution and Payment Posting Services

We successfully tackled longstanding credit balance and payment posting issues for a national radiology group with over 330 imaging centers, resulting in significant revenue cycle management improvements. By conducting thorough reviews and leveraging billing software integrations, we were able to reduce their credit balances by 63%, optimized the accounts receivable process and proactively optimize the number of FTEs working on their project. Learn how we helped them get their books in a better place.

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More Case Studies


Millions Of Transactions Processed Annually


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payments posted annually

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Helpful Resources For Your Team

We create educational materials frequently in the form of virtual office hours, articles, white papers, webinars and podcast episodes which help our clients and peers with common patient access and revenue cycle challenges they face. If you would like us to address a specific topic, feel free to reach out to us.


How Leveraging A Billing Partner Can Improve Your Revenue Cycle


Understanding the Healthcare Revenue Lifecycle


How To Avoid Cardiology Billing Pitfalls

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Need Payments Posted Correctly?

Schedule a call to learn how our payment posting support can help ensure accurate recording of reimbursements.

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