Clinical Documentation Improvement

Ensure clinical documentation is accurate and reflects the relevant details of the actual patient encounter.

INCREASE ACCURACY

Improve Clean Claim Rate With Accurate Patient Care Records

Changing payer requirements and the shift to fee-for-service reimbursements are shining a light on poor documentation. Now more than ever clinicians must accurately tell the patient’s complete health journey to support the care provided and increase overall quality.

Failure to fully document impacts the patient’s outcome and reimbursement downstream. Accurately documenting patient care supports medical coders to code to the highest specificity of what actually occurred during patient encounters, as well as charge specialists to ensure all billable services are included in the bill.

We help clients improve document quality, reduce compliance concerns and avoid coding and medical necessity related denials downstream by ensuring documentation supports the coding and charge capture efforts.

REDUCE DENIALS

Prevent Document-Related Denials With AI

With our robust revenue recovery analytics dashboards, providers can quickly identify documentation and coding related issues causing denials with actionable intelligence.

We then take a consultative approach to documentation improvement, knowing that every provider is different. Our document specialists partner with your staff to put workflows, education, and oversight in place to improve document accuracy and clean claim rate.

EDUCATION

Helpful Resources For Your Team

We create educational materials frequently in the form of virtual office hours, articles, white papers, webinars and podcast episodes which help our clients and peers with common patient access and revenue cycle challenges they face. If you would like us to address a specific topic, feel free to reach out to us.

WEBINAR

Leveraging AI To Streamline The Fax Intake Process

WEBINAR

Extracting Value From Unstructured Data In Healthcare

Infinx - Blog - Why IVR Is Needed For Oncology Patient Payments

ARTICLE

Why IVR Is Needed For Oncology Patient Payments

Looking To Improve Clinical Documentation Accuracy?

Ready to improve the integrity of your clinical documentation? Request a demo and learn how we help providers reduce documentation-related denials and improve patient outcomes.