Radiology organizations may schedule thousands of procedures weeks in advance across multiple facilities, payers, and imaging services. When those appointments cross into a new benefit year, reverifying every case in the same way—and at the same time—can create an operational burden of its own.
In this episode of Office Hours, we will examine what it takes to manage reverification at radiology scale. The conversation will explore how organizations can identify the appointments carrying the greatest risk, determine when reverification should occur, and route cases when new information changes coverage, patient responsibility, network status, or prior authorization requirements. We will also discuss why reverification must be connected to scheduling and patient access workflows rather than treated as a one-time eligibility exercise.
Thursday, September 10, 2026, 12:00 am PT / 2:00 pm CT / 3:00 pm ET
Learning Objectives
By the end of this session, attendees will be able to:
- Determine which radiology appointments should be prioritized for reverification based on timing, procedure, payer, and date of service.
- Explain how updated eligibility information can trigger additional work involving estimates, network status, medical necessity, referrals, or prior authorization.
- Describe a scalable workflow for rerunning eligibility and routing exceptions before they disrupt scheduled procedures.