Mergers, acquisitions, and organizational consolidation are becoming a familiar part of the healthcare and revenue cycle landscape. While the strategic rationale may focus on scale, growth, financial performance, or expanded capabilities, the operational reality is often much more complicated.
Revenue cycle teams may be asked to bring together different workflows, technology platforms, payer processes, reporting structures, productivity expectations, and team cultures, all while protecting cash flow and minimizing disruption. What looks like a business transaction at the executive level quickly becomes a hands-on operational challenge for the teams responsible for patient access, billing, AR, denials, collections, analytics, and performance management.
In this Office Hours session, Stuart Newsome will be joined by Andrew Kuzman, Chief of Staff at Infinx, for a practical conversation about what happens when RCM operations are involved in mergers, acquisitions, or broader organizational integration. Drawing from real-world operational experience, the discussion will explore the risks, questions, and leadership considerations that matter most when revenue cycle functions are brought together.
Attendees will walk away with a better understanding of why revenue cycle integration requires more than system alignment, how organizations can think through standardization without losing what already works, and what leaders should ask when evaluating operational readiness during periods of change.
Thursday, July 9, 2026, 11:00 am PT / 1:00 pm CT / 2:00 pm ET
Learning Objectives
By the end of this session, attendees will be able to:
- Identify common revenue cycle risks that emerge during mergers, acquisitions, and organizational consolidation.
- Understand why workflow, technology, reporting, and team culture must be evaluated together during RCM integration.
- Discuss practical questions leaders should ask to protect cash flow, reduce disruption, and support operational continuity during periods of change.