The Secret to Scaling Patient Access: When to Lean on Vendor Partners

Learn key factors OSS Health considered when deciding when to outsource prior authorizations and how to retain oversight of critical patient access tasks. Understand how cross-training internal staff and collaborating with external vendors can help orthopedic practices manage staffing shortages with Patient Access Director at OSS Health Danelle Newman and AVP Customer Success Lora Pada at Infinx Healthcare.

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