Insurance Discovery

What We Do
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What We Do
- Patient Access
  
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  Patient Access
  Get patients the care they need fast by automating financial clearance and authorizations prior to service.
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  Prior Authorization
  
  Eligibility Verifications & Benefits Checks
  
  Patient Pay Estimates
  
  Insurance Discovery
  
  Patient Access Analytics
  
  Document Capture & Referral Management
  
  Prior Authorization Support For Referring Physicians
  
  Clinical Guidelines Search Tool
  
  Clinical Decision Support Mechanism (CDSM)
  
  Patient Scheduling
- HIM & Medical Coding
  
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  HIM & Medical Coding
  Ensure patient encounters get coded accurately on time with AI, OCR, automation and workforce management leveraged by document capture experts and coding specialists with the right clinical expertise.
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  Medical Coding Support
  
  Clinical Documentation Improvement (CDI)
  
  Provider Credentialing
- Revenue Integrity
  
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  Revenue Integrity
  Convert patient encounters to maximum recoverable revenue by ensuring all possible charges get captured before claims get submitted by leveraging AI, charge auditors, billing specialists and payer compliance experts.
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  Charge Capture Optimization
- Medical Billing
  
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  Medical Billing
  Reduce billing errors and improve cash flow with accurate payment posting and credit balance resolution leveraging billing experts and automations.
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  Payment Posting
  
  Credit Balance Resolution
  
  Soft Patient Collections
- Revenue Acceleration
  
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  Revenue Acceleration
  Accelerate maximum claim reimbursements, overcome denials and reduce future denials with AI, automation, intelligent workflow management, advanced analytics and billing specialists.
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  A/R Recovery & Denials Management
  
  Insurance Discovery
  
  Soft Patient Collections
  
  Appeals Management
  
  Denials Prevention
  
  Revenue Cycle Analytics
- Healthcare Contact Center
  
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  Healthcare Contact Center
  Optimize patient interactions with specialized support for scheduling, patient inquiries, and soft collections to enhance practice efficiency and patient experience.
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  Patient Scheduling
  
  Patient Soft Collections
  
  Patient Service
- Revenue Cycle Agent Platform
  
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  Revenue Cycle Agent Platform
  Combining Gen AI, automation, and human expertise to streamline revenue cycle workflows, reduce costs, and improve financial outcomes. Explore how our digital agents optimize RCM with seamless integrations and measurable results.
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  Our Agentic Platform
  
  AI Agents
  
  Automation Agents
  
  Human Agents
- Full Service RCM Optimization
  
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  Full Service RCM Optimization
  Need help with it all? Our revenue cycle experts will audit, advise, and optimize your organization's EHR system and revenue cycle workflows so that cash flow improves in a matter of months.
  Talk To An RCM Expert
  
  RCM Health Check
  
  RCM Assessment
  
  Revenue Cycle Outsourcing
- RCM Analytics Platform
  
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  Revenue Insights
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Revenue Cycle Managed With Intelligence & Automation
Accelerate patient access, improve claim accuracy and charge integrity, reduce denials, and maximize reimbursements with the latest revenue cycle technology leveraged by specialists with RCM, clinical and compliance expertise.
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Our Platform
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Our Platform
- Healthcare Revenue Cloud
  
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  Healthcare Revenue Cloud
  Optimize healthcare payment lifecycle workflows and increase reimbursements with a comprehensive technology platform powered by AI, automation, analytics, integrations and intelligent workforce management.
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  Our Approach
  
  Artificial Intelligence
  
  Automation
  
  Workforce Management
  
  Consolidated Data
  
  Analytics
  
  Provider Integrations
  
  Payer Integrations
  
  Security
- Revenue Cycle Agent Platform
  
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  Revenue Cycle Agent Platform
  Combining Gen AI, automation, and human expertise to streamline revenue cycle workflows, reduce costs, and improve financial outcomes. Explore how Infinx agents optimize RCM with seamless integrations and measurable results.
  Talk To An Agentic AI Expert
  
  Our Agentic Platform
  
  AI Agents
  
  Automation Agents
  
  Human Agents
  
  Use Cases
- Document Capture AI Platform
  
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  Document Capture AI Platform
  Gen AI powered agent to intelligently classify, extract, and accurately input patient data from any document directly into your patient records system—backed by expert support when you need it.
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  Our Approach
- Patient Access Plus Platform
  
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  Patient Access Plus
  Get quicker financial clearance for patients before care with our Patient Access Plus platform that provides complete coverage for obtaining eligibility verifications, benefit checks, patient pay estimates and prior authorization approvals, all in one system.
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  Prior Authorization
  
  Eligibility Verification
  
  Patient Pay Estimate
  
  Insurance Discovery
- A/R & Denials Management (ARDM) Platform
  
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  A/R & Denials Management (ARDM) Platform
  Maximize reimbursements from A/R inventory and denied claims, as well as reduce future denials with AI, automation, intelligent workflow management, predictive analytics and billing specialists.
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  Our Approach
- RCM Analytics Platform
- EMR, EHR, PMS, LIS, RIS Integrations
  
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  EMR, EHR, PMS, LIS, RIS Integrations
  Direct integration with provider systems using HL7, X12, APIs and upcoming FHIR standards.
  Talk To A Solutions Expert
  
  Epic
  
  Imagine
  
  eClinicalWorks
  
  athenaHealth
  
  Raintree
  
  NextGen
  
  eRad
  
  Centricity
  
  Urochart
  
  Allscripts
  
  ModMed
  
  MedicsPremier
  
  Exemplar LIMS
  
  Cerner
  
  Proprietary EMRs
- Payer & Clearinghouse Integrations
  
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  Payer, Clearinghouse & Benefit Manager Integrations
  Connected with 1400+ payers using APIs as well as partnerships with clearinghouses, benefit managers and third party administrators for seamless data exchange to support eligibility to claims.
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  Evicore
  
  AIM
  
  Availity
  
  Optum
  
  NIA Magellan
  
  HealthHelp
- Digital Health Integrations
  
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  Digital Health Integrations
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  Open Doctor
  
  PX Technology
  
  ScriptSender
- Healthcare Data Security
  
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  Healthcare Data Security
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  HIPAA Compliant
  
  SOC2 Compliant
  
  Powered by AWS For Health Built on the latest version of AWS For Health cloud giving provider types of all sizes the ability to scale without the need for more hardware or licenses.
  
  HITRUST Infrastructure
- Custom Solutions
  
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  Custom Solutions
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  Our Approach
Supercharge RCM With Technology
Leverage our comprehensive revenue cycle platform technology to augment your EMR system, supercharge your team’s performance and maximize reimbursements for your organization.
Talk To A Technology Expert
Who We Help
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Who We Help
- Specialties
  
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  Tackling RCM Challenges Unique To Specific Specialties
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  Radiology
  
  Cardiology
  
  Pathology
  
  Orthopedic
  
  Gastroenterology
  
  Oncology
  
  Pain Management
  
  Laboratory
  
  Physical Therapy & Occupational Therapy
  
  Behavioral Health
  
  Dental
  
  Durable Medical Equipment (DME)
  
  Ear, Nose & Throat (ENT)
  
  Ophthalmology
  
  Rheumatology
  
  Neurology
  
  OB & GYN
  
  Sleep
  
  Urology
  
  Sports Medicine
  
  Home Health
  
  Infusions & Injections
  
  Long Term Care (LTC) Pharmacy
  
  Medical Device
  
  Pharmacy Benefit Medication
  
  Specialty Drugs
  
  Specialty Pharmacy
  
  Speech Therapy
  
  Wound Care
- Ambulatory Surgery Centers (ASC)
  
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  Ambulatory Surgery Centers (ASC)
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  Our Approach
- Acute Care Hospitals
  
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  Acute Care Hospitals
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  Our Approach
- Rural Hospitals
  
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  Rural Hospitals
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  Our Approach
- Physician Groups
  
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  Physician Groups
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  Our Approach
- LTC Pharmacies
  
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  LTC Pharmacies
  Capture more revenue for your LTC pharmacy with prior authorizations, Rx processing, billing and mail order support.
  Talk To An LTC Pharmacy Expert
  
  Our Solution
- Dental Practices
  
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  Dental Practices
  Increase dental practice revenue by 20% and reduce overhead by 25% with automation and billing specialists.
  Talk To A Dental Revenue Expert
  
  Our Solution
We Work With All Provider Types & Specialties
We continue to expand our revenue cycle technology platform and in-house team capabilities to handle unique needs of specific provider types and specialties. Contact us to see how we can help your organization.
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Pricing
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Pricing
- Pricing Options
  
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  Pricing Options
  We have a variety of plans depending on the solution you choose. Plans are annual and start at $3000 a month.
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  Transaction Based
  
  Subscription Retainer
  
  Contingency Fee
  
  FTE Deployment
  
  Managed Services
- ROI Assessment Tools
  
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  ROI Assessment Tools
  Talk To A Solutions Expert
  
  Prior Authorization Calculator
  
  A/R Recovery Calculator
Custom Plans Created For Maximum ROI
Every healthcare organization is different making tackling revenue cycle management issues more complex. We have extensive experience helping providers of all sizes from small practices to large health systems.
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Resources
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Resources
- Webinars
  
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  Webinars
  Watch sessions with our executives and solution experts on topics that matter to our clients. Below are a few that were recently posted online.
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  The Winning Hand: AI Agents that Work for You
  
  Staying Ahead In The AI Arms Race With Payors
  
  Lab Revolution In The Age Of AI And Access
- Case Studies
  
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  How We Help Our Clients
  Learn how we our revenue cycle management work helps our clients become more efficient and profitable.
  Read Case Studies
  
  How South Shore Orthopedics Transformed Prior Authorizations
  
  Growing Physical Therapy Group Uses Automation For Eligibility And Prior Authorization Bottlenecks
  
  How OSS Health Tackled Staffing Shortages and Streamlined Prior Authorizations with Infinx
- Articles
  
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  Articles
  Access helpful information designed to educate your staff to overcome revenue cycle challenges they may be facing.
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  How to Stay Ahead of Timely Filing Risks During EHR Transitions
  
  Stop Taking the Easy Route – How Billing Companies Are Costing Pathologists Millions
  
  New Realities, New Roles: Why the Human Edge Still Matters in Revenue Cycle Management
- White Papers
  
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  White Papers
  Deep dives into specific topics requested by our clients.
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  Implementing a Successful Appropriate Use Criteria and CDSM Strategy for Advanced Imaging Procedures
  Implementing A Successful Appropriate Use Criteria And CDSM Strategy For Advanced Imaging Procedures Executive Summary Recognizing the challenges brought by Covid-19 pandemic, the Centers for Medicare and Medicaid Services (CMS) […]
  
  Positively Impact Orthopedic RCM With Artificial Intelligence And Automation
  Bringing Industry-Leading Automation to Improve RCM While it’s the generating of healthcare revenue that gets a lot of the spotlight, billing and collecting that revenue can be the real workhorse. […]
  
  A Guide to Robotic Process Automation in Patient Access & Revenue Cycle Management
- Podcast
  
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  Revenue Cycle Optimized Podcast
  Check out our podcast on iTunes for actionable insights on the latest revenue cycle challenges.
  Explore Episodes
  
  Building a Strong Foundation in Soft Collections & Patient Services In this episode of RCM Insights, Stuart Newsome leads an engaging discussion with Ramesh Reddy, AVP of Client Services, and Kirtan Chittoor, Vice President at Infinx. They explore how to effectively manage soft collections and patient services, providing actionable strategies for setup, operations, and compliance.
  
  RCMinutes: AI Agents Transforming Revenue Cycle Management AI agents are reshaping healthcare revenue cycle management by automating tasks like eligibility verification, prior authorizations, and denial management. Learn how these tools enhance efficiency, reduce costs, and evolve into an essential part of our everyday lives.
  
  Seamless Outsourcing: Mastering Onboarding, Implementation & Resource Reallocation Discover strategies for smooth outsourcing transitions with Bo Bowman and Christina Harkins. Learn how to master onboarding, implementation, and resource reallocation to maintain efficiency and drive success. Brought to you by www.infinx.com
- Free Tools
  
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  Free Tools
  
  Clinical Guidelines
  
  Prior Authorization ROI Calculator
  
  A/R Recovery Calculator
All Of Our Resources In One Place
We continue to prepare helpful content for our clients and make them available to our community. Feel free to contact us if you would like more information on any revenue cycle topic.
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Events
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Events
- Trade Shows
  
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  Trade Shows
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- Office Hours
  
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  Weekly Office Hours
  Join us in a weekly virtual session with our executives. We’ll discuss latest challenges and developments in the healthcare revenue cycle space, as well as answer any questions about our AI-powered patient access and RCM solutions.
  Join Now
  
  Past Office Hours
We’re Always Available To Answer Your Questions
Find out where we’ll be next and come talk to us in person, or sign up for one of our seminars and get a deep dive on a particular topic or how our solutions can help your organization become more profitable.
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News
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News
Reviews
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Reviews
About Us
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About Us
- Our Mission
  
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  Our Mission
  We work closely with healthcare providers to overcome their revenue cycle challenges by leveraging automation and intelligence to increase reimbursements for patient care delivered.
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  Why Us
  
  Our Team
- Join Our Team
  
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  Careers
  We are a fast-growing company that offers technology solution and services to healthcare providers across the United States. We are always looking for talented individuals to join our team to help providers overcome their patient access and revenue cycle challenges.
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- Our Partners
  
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  Our Partners
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  EMHs
  
  Digital Health
  
  Trade Associations
  
  Become A Partner
- Our Results
  
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  Our Results
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  High Volume
  
  Performance Rate
- Media
  
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  Media
  Contact Us
  
  News
Learn Why Infinx Is A Valuable Partner
We nurture our relationships with our clients, partners as well as our employees. Learn more about how this culture helps us be a better partner.
Contact Us

Insurance Discovery

May 20, 2025

Infinx Forms Strategic Advisory Board to Strengthen Customer Advocacy and Innovation in Healthcare

Source: Newswire

By Kedia

May 19, 2025

Forbes Tech Council Features Infinx CPO on AI Agents

Source: Forbes

By Navaneeth Nair

New Realities, New Roles: Why the Human Edge Still Matters in Revenue Cycle Management

April 30, 2025

Infinx Patient Access Plus Listed in Epic’s Connection Hub

Source: Newswire

By Kedia

12 Next

Patient Access

HIM & Medical Coding

Revenue Integrity

Medical Billing

Revenue Acceleration

Healthcare Contact Center

Revenue Cycle Agent Platform

Full Service RCM Optimization

Revenue Insights

Healthcare Revenue Cloud

Revenue Cycle Agent Platform

Document Capture AI Platform

Patient Access Plus

A/R & Denials Management (ARDM) Platform

EMR, EHR, PMS, LIS, RIS Integrations

Payer, Clearinghouse & Benefit Manager Integrations

Digital Health Integrations

Healthcare Data Security

Custom Solutions

Tackling RCM Challenges Unique To Specific Specialties

Ambulatory Surgery Centers (ASC)

Acute Care Hospitals

Rural Hospitals

Physician Groups

LTC Pharmacies

Dental Practices

Pricing Options

ROI Assessment Tools

Webinars

How We Help Our Clients

Articles

White Papers

Revenue Cycle Optimized Podcast

Free Tools

Trade Shows

Weekly Office Hours

Our Mission

Careers

Our Partners

Our Results

Media

Insurance Discovery

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