AI AGENT
Automate document classification with ease
Manual sorting of incoming healthcare documents like orders, insurance forms, prior auth requests, and clinical notes slows down your entire workflow. Staff spend valuable time identifying document types, separating mixed batches, and discarding junk, often leading to delays in scheduling, billing, and authorizations.
Our Document Classification Agent uses healthcare-trained AI models to identify document types without templates or predefined layouts. Whether structured, unstructured, or handwritten, it can classify 13+ document types and auto-route them for downstream processing, eliminating repetitive manual work and improving data quality from the start.
Seamlessly integrated into Infinx’s Document Capture AI platform, this agent ensures that clean, classified documents flow directly to our Data Extraction AI Agent, accelerating every step of your intake process.
EASY DOCUMENT CLASSIFICATION
Classify and route documents directly from your fax or upload stream
Healthcare organizations receive thousands of inbound documents daily often in large, mixed batches. With our Document Classification AI Agent you can:
- Eliminate manual sorting: Automatically detect and label each document type within a batch.
- Filter out the noise: Auto-discard irrelevant content like blank pages or marketing faxes.
- Adapt instantly: Handle new formats and handwritten forms without coding or templates.
The Document Classification AI Agent works alongside the Data Extraction AI Agent to ensure downstream teams receive only the documents they need, fully organized and ready for action.
HOW IT WORKS
From incoming document to actionable data, fully automated, fully integrated
When a new document comes in, our AI agent takes over to start processing the document. Here’s how it works:
Document Capture AI Agent receives the file
Documents arrive via eFax, secure upload, API, or SFTP, ready for classification.
AI-powered classification
Using LLM and NLP models trained for healthcare, the agent determines the document type from 13+ categories like orders, insurance cards, clinical notes, prior auth forms, and more. It also separates mixed batches into individual documents.
Automated routing
Flags and discards junk documents or sends valid ones to the Data Extraction AI Agent for further processing.
By automating document classification, healthcare organizations can reduce intake bottlenecks, cut manual processing time, and maintain a cleaner, more accurate data pipeline, freeing staff to focus on high-value tasks that directly impact patient care.
