Payer-provider collaboration sounds great in theory. But for revenue cycle teams, the real question is much more practical: does it make the work easier, faster, cleaner, and less painful for patients and staff?
After reviewing the major themes from the KLAS K2 Collaborative Payer/Provider Summit, Stuart Newsome shares his biggest takeaways for revenue cycle leaders. The summit reinforced that prior authorization remains one of the clearest shared pain points, but the path forward is not just more technology. Trust, workflow design, payer variation, documentation readiness, staff adoption, and exception handling all matter.
This Office Hours session will focus on what KLAS K2 revealed about the next phase of payer-provider collaboration, including why interoperability still breaks down at the workflow level, why AI should be used to rethink broken processes rather than simply automate them, and why denial prevention starts long before a claim is submitted.
This is not a typical conference recap. It is a practical temperature check on where payer-provider collaboration is headed and what revenue cycle leaders should be watching across prior authorization, interoperability, AI, denial prevention, and administrative burden.
Thursday, June 25, 2026, 11:00 am PT / 1:00 pm CT / 2:00 pm ET
Learning Objectives
By the end of this session, attendees will be able to:
- Recognize why prior authorization remains a major payer-provider collaboration challenge and why workflow trust matters as much as technical connectivity.
- Explain why interoperability and AI only create value when they reduce burden inside the actual workflow.
- Identify practical opportunities to improve denial prevention, documentation readiness, exception management, and front-end revenue cycle visibility.