Healthcare organizations are making significant changes to their revenue cycle infrastructure, including EMR upgrades, clearinghouse migrations, and the introduction of AI driven automation. While these changes are often intended to improve efficiency and scalability, they can unintentionally disrupt revenue if enrollment timelines, payer configuration, EFT setup, and system integrations are not actively managed.
Revenue disruption rarely happens all at once. It often appears through delayed clearinghouse enrollments, incomplete payer setup, missed EFT configurations, or automation rules that were assumed to work but were never fully validated. When AI driven automation is layered into these transitions, issues can be harder to detect until cash flow is already impacted. This Office Hours session focuses on maintaining revenue continuity during periods of system change. The discussion will examine where disruption most commonly occurs, how AI automation fits into modern workflows, and what operational safeguards help ensure cash continues to flow before, during, and after go live.
Learning Objectives
- Identify the most common points of revenue disruption during EMR upgrades, clearinghouse changes, and AI automation adoption
- Understand how AI driven automation should be configured, validated, and monitored to support revenue continuity rather than introduce hidden risk
- Apply practical operational safeguards and readiness checks that help maintain cash flow before, during, and after system transitions
Request a demo of our revenue solutions to learn more.