Integration That Works With Most Provider EHR Systems

Connect our solutions with your systems through secure integrations, with bi-directional exchange where the system supports writeback.

OVERVIEW

Integration is not just connectivity, it is workflow accuracy

Many integration projects connect an interface, but fall short when workflow details matter, such as how orders, referrals, attachments, and statuses need to map across sites, configurations, and vendor constraints. That is where partial writeback, inconsistent visibility, and manual reconciliation show up.

This is also where generalist integration vendors and manual outsourcing models break down. A connector alone does not solve for healthcare workflow nuance, and manual work inside portals or EHR screens can move tasks forward while leaving the system of record out of sync. Infinx brings dedicated healthcare integration expertise, and designs integrations around patient access and revenue cycle workflows, so teams can stay in their primary system with fewer handoffs and less rework.

MANAGED SERVICE

Managed integration assurance that keeps your system of record current

Go live is not the finish line. Interfaces drift, vendor capabilities vary, and writebacks can fail silently. As part of the Infinx Healthcare Revenue Operating System, our team actively monitors integration health, validates that updates are posting as expected, and helps resolve exceptions so provider systems stay current and teams can trust what they see in the system of record.

We start with discovery and mapping to understand your systems, interface access, and the workflows you want supported. Then we recommend the simplest path to go live, along with a clear next step if you want to expand into deeper writeback over time.

INTEGRATION OPTIONS

Multiple ways to connect, designed to reduce IT lift

We support several proven integration paths, so you can align to your environment, interface access, and operational goals.

  • API with webhooks or scheduled polling, depending on what the vendor supports, for bi-directional exchange and timely updates
  • HL7 for common provider system connectivity and workflow triggers
  • FHIR ready patterns for environments that support FHIR, especially for clinical data exchange, with HL7 and X12 used where those are the supported pathways
  • Secure file exchange (batch/SFTP) for structured data transfer when interfaces are limited
  • RPA for legacy workflows when traditional interfaces are not feasible

These options let you start quickly and scale into deeper integration as needs evolve.

SYSTEMS WE COMMONLY SEE

Expertise with common provider systems

We work with a wide range of EHR, EMR, PMS, LIS, and RIS platforms, so teams can keep work in their primary system while we support connected workflows behind the scenes. Support varies by workflow and interface availability, and some systems require custom interface work.

Examples we commonly see include:

  • Advanced Data Systems Corporation (ADS)
  • Allscripts
  • athenahealth
  • Cerner
  • Centricity EMR
  • DrChrono
  • eClinicalWorks
  • Epic
  • eRad
  • Exa
  • Exemplar LIMS
  • Imagine
  • Konica Minolta
  • MedicsPremier
  • Merge
  • ModMed
  • NextGen
  • Open Doctor
  • PX Technology
  • Raintree
  • Royal
  • Salesforce
  • ScriptSender
  • Surgimate
  • Synapse EIS
  • Urochart

If you do not see your system listed, we can still confirm compatibility and recommend the best path based on your environment and integration requirements.

WHAT INTEGRATIONS ENABLE

One integration layer that supports multiple workflows

Provider system integrations should not be tied to a single use case. Our integrations are designed to support a broad set of operational workflows, while keeping the source of truth in your EHR, RIS, or PM system.

  • Referral and order intake, including documents and attachments
  • Scheduling coordination and worklist creation
  • Document capture and data normalization to reduce manual entry and rework
  • Work queue routing and task status updates across teams and sites
  • Operational visibility with standardized outcomes written back to the system of record

This approach reduces handoffs and keeps work moving without forcing a system change.

DATA FLOW

What can flow between your system and Infinx

Data exchange varies by system and integration method, but most provider environments focus on two-way flow that reduces duplicate entry and improves visibility.

Inbound, what we can ingest
We capture the data needed to create, route, and progress work, based on what your system can send.

  • Patient demographics and contact details
  • Provider, location, and scheduling context
  • Order details and structured fields needed for downstream workflows
  • Documents and attachments tied to the patient or order

These inputs help create consistent, trackable work items without extra manual setup.

Outbound, what can be written back
Where your system supports it, we return the updates your teams need to stay in their native workflow.

  • Status updates and workflow milestones
  • Outcomes and completion markers
  • Notes or internal flags when supported by your system configuration
  • Missing information indicators to reduce back-and-forth

Writeback support varies by system. Some environments support final outcomes only, and attachments and interim milestones may be limited. These updates help teams see progress in the system of record instead of chasing updates across tools.

IMPLEMENTATION

Set expectations early, then go live with confidence

Every environment has nuances, so we start with discovery and mapping to confirm what your systems can send, what you want written back, and recommend the fastest path to go live, based on your timeline and operational goals.

  • Workflow alignment and field mapping
  • Integration path recommendation and rollout plan
  • Build and test in non-production environments
  • UAT and go-live support
  • Post-launch tuning for accuracy and adoption

The result is a realistic integration plan and a rollout that fits your timeline and operational reality.

Faq

Answers to common questions about EHR integration

Here are the questions we hear most often when teams are evaluating how we will connect to their EHR, EMR, PMS, LIS, or RIS environment.

Infinx supports multiple integration methods to connect with EHR, EMR, PMS, and RIS environments, including API (with webhooks or scheduled polling), HL7, secure file exchange (batch/SFTP), and RPA for legacy workflows. We also support FHIR-ready patterns where your environment supports FHIR. Depending on your systems and scope, we can enable bi-directional workflows and writeback, and we confirm the writeback approach during discovery.

Yes. Where your system supports it, we can ingest key inputs and write status and outcome updates back to the system of record.

Yes. Where your system supports it, we can ingest key inputs and write status and outcome updates back to the system of record.

Most teams choose API with webhooks or scheduled polling when available, HL7 when an interface engine is already in place, and secure file exchange or RPA when interface access is limited.

Yes. Many organizations start with a lighter approach, then expand into deeper bi-directional integration as workflows are validated.

Yes. We support integrations across EHR, EMR, PMS, LIS, and RIS environments, and we map the best approach based on your specific stack.

Common inputs include patient demographics, provider and location context, scheduling and order details, and documents or attachments tied to the patient or order.

Typically status updates, workflow milestones, outcomes or completion markers, missing information indicators, and other workflow fields your system can accept.

Integrations use secure transport and controlled access. For API and webhooks, this typically includes token-based authentication and HTTPS endpoints.

Timelines vary by method and system access. Discovery and mapping clarify what is available, what you want written back, and the fastest path to go live.

That is common. We can still confirm compatibility and recommend the best integration approach based on your environment and requirements.

INTEGRATION AT A GLANCE

Integration methods and data flow

These are the most common integration approaches and data flow patterns used to connect Infinx to provider systems.

  • Methods supported: API, HL7, secure file exchange (batch/SFTP), RPA
  • FHIR: FHIR-ready patterns in environments that support FHIR; HL7/X12 used where supported
  • Writeback: bi-directional exchange where the system supports writeback; writeback varies by system and configuration
  • Typical data flow: inbound demographics, order details, documents; outbound statuses, milestones, outcomes, missing info indicators

Share your EHR and timeline, and we will outline a practical integration plan.

See how our solutions fit into your environment

We will map your systems, workflows, and desired writebacks, then recommend the simplest path to go live with secure, bi-directional integration.