Reduce Scheduling Delays By Over 80% With AI-Driven Prior Auth Automation

Cut approval times from weeks to days, so your team can stop chasing payers and get patients scheduled faster.

Infinx customers with high prior authorization volumes

End-to-end prior authorization: AI, automation, and human agents working together

Our Patient Access Plus platform merges AI Agents, Automation Agents, and Human Agents to seamlessly manage each step of your prior authorization workflow—no more guesswork, bottlenecks, or fragmented processes.

  1. AI Agents – Instantly confirm if an authorization is required using real-time payer guidelines, saving hours of manual research.
  2. Automation Agents – Launch requests, handle repetitive follow-ups, and communicate status updates with minimal staff intervention.
  3. Human Agents – Step in when detailed clinical expertise is needed, ensuring no case is left unresolved.

AI determination & automatic initiation—no guesswork needed

Tired of combing through payer sites and portals? Let AI do the heavy lifting:

  • Smart Determination – Our AI Determination Engine instantly cross-references patient details, CPT codes, and payer guidelines to confirm whether an authorization is required.
  • Automatic Initiation – If needed, Automation Agents log in to payer portals, fill out forms, and submit requests—no repetitive data entry, no delays.

Seamless follow-up & EMR integration—never miss an update

Eliminate the hassle of manually checking portals or calling payers:

  • 24/7 Automated Follow-Ups – Our Automation Agents continually monitor requests, pulling real-time status updates and notifying your team if any action is needed.
  • Payer & Clearinghouse Integrations – Directly integrates with major portals like eviCore, Optum, and Availity, ensuring rapid data flow and minimal downtime.
  • Instant Staff Alerts – When approvals come in or additional documentation is required, everyone’s in the loop—no missed notifications, no scheduling delays.

We went from having multiple people handle prior authorizations to one. She’s much happier now because she’s managing the work, not drowning in it.

David Kobasa
Practice Manager

Automate prior authorization your way—tailor our solution to fit your workflow.

Request A Demo

Ready to see how our AI transforms prior authorizations? Book a demo to discover how you can reduce busywork, accelerate approvals, and shift more time to quality patient care.