Infinx’s Chief Data Scientist, Dr. Natalia Arzeno-Gonzalez, was recently featured by the Iowa Chapter of HIMSS, offering a candid and practical look at how machine learning models are powering smarter revenue cycle management (RCM).

In the article, Dr. Arzeno Gonzalez breaks down key AI concepts, common misconceptions, and real-world applications in healthcare—from denial prediction and automated coding to prior authorization.

Tailored for IT leaders and CIOs, the piece explores what makes an AI solution truly effective (hint: it’s not just about using the latest tech), and why ongoing human oversight is essential for long-term success.

Read the full article here.