In 2025, revenue cycle management is being reshaped by the rapid advancement of automation and the emergence of intelligent AI agents. This session explores six major shifts that are redefining how healthcare providers manage claims, denials, eligibility, and financial performance — all through the lens of AI-enabled transformation.
Built from real conversations with revenue cycle leaders, clinical teams, and healthcare finance professionals, this session offers a strategic breakdown of where RCM is headed and what’s holding organizations back. From the transition to platform-first strategies, to the increasing need for secure and resilient infrastructure, to the rethinking of workforce models around digital assistance — we’ll dive into the practical realities shaping today’s automation landscape.
With AI agents now acting as collaborators, not just tools, healthcare organizations are beginning to realize new efficiencies, enhanced compliance, and measurable ROI. This session goes beyond hype and gets into how automation is truly impacting day-to-day revenue operations.
Three Learning Objectives
- Identify six transformative shifts in revenue cycle management influenced by automation and AI agents
- Recognize the most common challenges and concerns limiting AI adoption in the RCM space
- Explore how AI agents can be integrated into RCM workflows to reduce manual effort, increase accuracy, and improve financial outcomes
Request a demo of our revenue solutions to learn more.