HEAL REVENUE PAIN

The Operating System for Healthcare Revenue

AI agents and RCM experts working together to cut denials, reduce A/R days, and restore predictable cash flow.

Denials 10%  •  Aging A/R 30%  •  Cost to Collect 15%

Healthcare Revenue Cycle Optimized with AI & Automation

Streamline patient access and revenue cycle workflows with advanced AI, automation, and human expertise. Improve outcomes, reduce costs, and focus on what matters most—patient care.

Powered by AI, automation & revenue cycle expertise

We combine AI agents, automation, and RCM experts to run patient access and revenue workflows with fewer touches and faster resolution. Our solutions reduce manual work, prevent avoidable denials, and improve cash flow, while integrating into your existing environment.

  • AI agents handle work that requires reasoning and decisions, including prior authorizations and documentation review.
  • Automation executes high-volume steps like eligibility, claim status, and payment posting.
  • RCM experts resolve exceptions and keep workflows performing as payer rules change.

With connections to most payers and integration into leading EHR and billing systems, our solutions simplify workflows, reduce costs, and improve financial outcomes.

Proven at scale, built for revenue operations

Our advanced technology and expert team have processed billions of transactions for leading healthcare organizations from 2,800+ payers nationwide. With deep experience across patient access and revenue cycle workflows, we help providers achieve better outcomes at scale.

4000+

Facilities Served

5M+

Patients Served

$8B+

Revenue Collected

Infinx Healthcare Revenue Cycle Agent Platform

HEALTHCARE REVENUE OS

AI agents and experts working in one operating system

We’ve continuously combined AI, automation, and human expertise across patient access and revenue cycle workflows.

Healthcare Revenue OS brings AI agents, automation, and RCM experts into one system that connects to your environment and keeps revenue work moving end to end. This multi-agent approach adds intelligence, precision, and control to revenue work, so routine steps run automatically and exceptions are handled with expert oversight.

Together, these eight layers are what make Healthcare Revenue OS an operating system, not a point solution, and why outcomes hold across the lifecycle. They form the foundation that powers our Agent Suites and OS-powered services.

  • AI and automation – reasoning plus execution
  • RCM experts – exception resolution
  • Payer integration – portals, APIs, clearinghouse
  • Provider integration – EHR and billing connectivity
  • Security and compliance – enterprise safeguards
  • Workflow execution – rules, queues, SLAs
  • Workforce orchestration, human-in-the-loop – agent to human routing
  • Analytics and insight – visibility and improvement
Document Capture AI platform

DOCUMENT CAPTURE PLUS

Smarter, faster document processing developed specifically for healthcare providers

Powered by our Healthcare Revenue OS, our Document Capture Plus agent suite goes beyond OCR by automatically classifying, extracting, and validating data for completeness. Extracted patient data flows directly from intake to EHR in real-time and automating next-step actions, such as creating new orders or updating prior authorizations.

  • Document classification AI agent
  • Context aware data extraction AI agent
  • Validation, error detection & queue management
  • Human-in-the-loop intevention for review and auditing
  • Automated actions in EHR

PATIENT ACCESS PLUS

Faster eligibility verifications, benefits checks and prior authorizations

Get quicker financial clearance for patients before care with our Patient Access Plus agent suite that provides complete coverage for obtaining eligibility verifications, benefit checks, patient pay estimates and prior authorization approvals, all in one platform.

  • Prior auth determination agent
  • Prior auth initiation agent
  • Prior auth follow-up agent
  • Patient access experts
  • Payer/clearinghouse connections
  • Provider HL7/API/FHIR integration
  • Workforce human-in-the-loop orchestration
  • Workflow execution
  • Secure ecosystem
  • Analytics and insight

HIM & CODING

Increase clean claim submission and reduce coding-related denials

Convert patient care to maximum recoverable revenue by ensuring accurate claims are submitted the first time around leveraging automation, AI, certified coders, billing specialists and payer compliance experts.

  • Certified & specialty coders
  • Coding agent powered by Maverick AI
  • Workforce management
  • Denial analytics

REVENUE INTEGRITY

Optimize charge capture workflows

Convert patient care to maximum recoverable revenue by ensuring complete and accurate charge capture covers patient care delivered are submitted the first time around leveraging automation, AI, certified coders, billing specialists and payer compliance experts.

  • Charge Capture Technology
  • AI and automation
  • HL7/FHIR/API Integration
  • Workflow management
  • Denials analytics

RCM Plus

Predict recovery, prioritize A/R & denial claims follow-up

Maximize reimbursements from A/R inventory and denied claims, as well as reduce future denials with our RCM Plus agent suite, powered by AI, automation, intelligent workflow management, predictive analytics and billing specialists.

  • AI and automation
  • Advanced Predictive Analytics
  • HL7/FHIR/API integration
  • Payer/Clearinghouse connections
  • Workflow management

Integrations

Compatible with most healthcare software systems

We offer bi-directional integration with most systems with API, HL7, FHIR, X12 or EMR developer programs so that your staff can continue to work in their local system. Here are some of the systems we integrate or are compatible with. Epic is a registered trademark of Epic Systems Corporation.

Infinx - Partner - athenahealth
eClincalWorks
Salesforce

We are HiTRUST, SOC2 Type2 certified and HIPAA compliant

Why healthcare revenue workflows stall

Denials, delays, and rising cost to collect are symptoms of revenue friction, work that slows down because it is hard to coordinate, hard to standardize, and hard to scale. These are the most common drivers, and how Healthcare Revenue OS removes them.

Fragmented execution creates rework

When revenue work is split across too many systems and teams, routine steps get repeated, exceptions get missed, and cases sit waiting for follow-up. That is how small issues turn into denials and aged A/R.

Point solutions and labor alone do not fix the system

Healthcare revenue is full of payer variance and exceptions. When technology only covers one step, teams become the glue. When outsourcing is only humans doing the work, productivity depends on manual coordination. Without a connected operating system, improvements in one lane do not hold across the lifecycle.

How Healthcare Revenue OS reduces revenue friction

Healthcare Revenue OS unifies revenue work into one operating system that connects systems, automates routine steps, and routes exceptions with control. AI agents handle reasoning plus action workflows, and RCM experts step in when judgment is required, so work moves faster with fewer touches.

SPECIALTIES

Our clinical expertise

Given our years of experience, we have helped many specialty hospitals, ASCs and physician groups streamline their patient access and revenue cycle workflows. Even if you don’t see your specialty below, please don’t hesitate to contact us.

Behavioral Health

Cardiology

Dental

Infinx Durable Medical Equipment Logo

DME

ENT

Gastroenterology

hospitals icon

Hospital

Laboratory

LTC Pharmacy

OBGYN

Oncology

Ophthamalogy

Orthopedic

Infinx Pain Medicine

Pain

Radiology/Imaging

Rheumatology

Rural Hospital

Infinx Specialty Pharmacy Logo

Specialty Pharmacy

Speech Therapy

Therapy

Urology

Wound Care

Revenue outcomes powered by the operating system

“We have cut 50% of our costs with Infinx. Now there are no appointment cancellations. Our urgent prior authorization requests are processed on time and our physicians no longer have to manage insurance companies.”

Executive Vice President
National Radiology Group

“Since adopting Infinx’s platform, we’ve seen a 90% decrease in workload on our team, and a 2% denial rate. We’re actually spending a lot more time with patients.”

Patient Access Director
Radiology Group in Florida

“I oversee coding, billing, and other functions. Working with Infinx, we have been able to maintain our costs while getting resources quickly. Infinx staff are trained and experienced and work well with our staff. They have become our RCM partner.”

HIMS Director
Hospital in Texas

Find more time for high-value patient care

With our complete tech + specialists solution, our client providers have been able to focus more on patient care.

30% Reduction in aged A/R inventory.

20% Improvement in utilization due to real time authorization determination.

10% Reduction in denials.

98+% Coding accuracy leading to reduced denials and timely collections.

15% Reduction in cost to collect.

14% Increase in net collection ratio (NCR).

Patient satisfaction, priceless

Collaboration without borders

7,200+ Employees

Empowering Innovation

Joining forces globally to transform US healthcare workflows.

3 Countries

Global Footprint

Key operations in the USA, India, and the Philippines, focused on delivering world-class solutions for the US healthcare market.

AI-Driven

Advanced Technology

Using AI and automation to enhance revenue cycle management.

24/7

Around-the-Clock Support

Ensuring seamless service delivery from teams across the globe.

Health-Report-Infinx

Reduce denials. Shorten A/R. Lower cost to collect.

See how Healthcare Revenue OS, our Agent Suites, and our services work in your environment to deliver measurable revenue outcomes.