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How a Tennessee Based Radiology Network Resolved Backlogged 120+ Day Aged Accounts

As one of the largest outpatient diagnostic imaging networks in Tennessee’s radiology services grew, their A/R team struggled to keep pace with the demand and was overwhelmed by their 120+ day past-due accounts, representing $9.5 million. With filing and appeal deadlines approaching, they needed to find an external RCM partner quickly with specific expertise and resources for high-volume A/R and a viable solution that included aggressive reporting targets, audits, and reporting.