Can you prioritize prior authorization requests?

You may need to prioritize your prior authorization requests based on urgency or other procedure nuances. The Infinx Prior Authorization Software allows you to assign a priority to each of your requests.

Here is a breakdown of the prioritization options in the Infinx Prior Authorization Software:

  • Normal – This is the default prioritization. Normal cases will initiate within 24-48 hours.

  • Sameday – Cases prioritized as Sameday will initiate within 4 hours.

  • STAT – Cases prioritized as STAT will initiate within 30 minutes.

  • Retro – Cases prioritized as Retro will initiate after the procedure has taken place.

Here is a video that goes over how to manually create a case on the Infinx Prior Authorization Software Web Portal.