Can Infinx’s Prior Authorization solution prioritize requests?

You may need to prioritize your prior authorization requests based on urgency or other procedure nuances. Our Infinx Prior Authorization Software allows you to assign a priority to each of your requests.

Here is a breakdown of the prioritization options in the Infinx Prior Authorization Software:

  • Normal – This is the default prioritization. Normal cases will be initiated within 24-48 hours.
  • Same Day – Cases prioritized as Same Day will be initiated within 4 hours.
  • STAT – Cases prioritized as STAT will be initiated within 30 minutes.
  • Retro – Cases prioritized as Retro will be initiated after the procedure has taken place.

Here is a video that goes over how to manually create a case in our Infinx Prior Authorization Software web portal.