How a Tennessee Based Radiology Network Resolved Backlogged 120+ Day Aged Accounts

As one of the largest outpatient diagnostic imaging networks in Tennessee’s radiology services grew, their AR team struggled to keep pace with the demand and was overwhelmed by their 120+ day past-due accounts, representing $9.5 million. With filing and appeal deadlines approaching, they needed to find an external RCM partner quickly with specific expertise and resources for high-volume AR and a viable solution that included aggressive reporting targets, audits, and reporting.

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